FAQs

We’re here to help! Here are answers to some of our most commonly asked questions to make your Bravosh shopping experience seamless

Q1: How can I track my order?
Once your order is dispatched, a tracking link will be shared via email to help you monitor its journey.

Q2: Can I modify or cancel my order after placing it?
Yes, you can! Simply WhatsApp us at 9667826167 with your order ID, and we’ll process your request within 5 minutes.

Q3: What are your shipping charges and delivery timelines?
We offer free shipping, with delivery timelines of 3-5 days for metro cities and 5-7 days for other locations, depending on your city.

Q4: What is your return and exchange policy?
To initiate a return, simply WhatsApp us at 9667826167. For detailed information, click here.

Q5: How are refunds processed, and how long do they take?
Prepaid refunds are processed the same day we receive the returned item, and the amount is reflected within 1-2 business days, depending on your bank. For COD orders, we’ll confirm your preferred refund method when you initiate the return.

Q6: What is the Green Seed Initiative, and how does it work?
Each Bravosh package includes a seed as a gift back to nature. Plant it, nurture it, and together, let’s restore balance—one tree at a time.

Q8: Do I need an account to place an order?
No account is needed to place an order. You can shop easily, and we’ll communicate via your phone number or email. For order tracking and status, logging in is optional but recommended.

Still have questions? Feel free to WhatsApp us at 9667826167 or contact us via email: support@bravosh. We’re here to assist!